As you are probably aware, on the 25th May 2018, the EU new data protection legislation called the General Data Protection Regulation (GDPR) came into force.
The information we hold is;
The data that we hold is used to fulfil our contractual agreement with you and to provide you with our products and services and where we need to comply with a legal or regulatory obligation or where it is necessary for our legitimate interests (and your interests do not override ours).
We obtain and use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
These details are held on our main IT system and in paper form, the IT system is protected with an internal firewall and anti-virus software. Appropriate measures are taken to ensure the security and integrity of the data
Both physical and digital.
In fulfilling our GDPR commitments, it’s important that the personal data we hold about you is accurate and up to date. As such, please keep us informed of any changes so that we can update our records and maintain our all-important relationship with you.
We will always treat the details you provide with the high level of integrity and security to enable us to carry out our contractual obligation with you. We, we will never sell or share your information with other companies for marketing purposes. However, in some cases it may be necessary to send some details to other companies such as carrier companies in order to provide services to you or your customer. Where we do share information to third parties we will do everything within our powers to ensure that they are compliant with the GDPR regulations.
In compliance with our obligations the company has appointed a GDPR compliance person(s); Mr Graham Hirst (firstname.lastname@example.org) & Mrs Janet Hughes (email@example.com) , should you have any questions or wish to exercise any of your rights then please contact the above.
We will only retain your Personal Data, and that which belongs to individuals connected with your business, for as long as is necessary to fulfil our contract with you. In the case of marketing and communications; we will retain and process this indefinitely until such time that you opt out.
The new regulations have enhanced your legal rights, You have the right to;
If you wish to exercise any of these rights, please contact one of our nominated compliance people.